How Do Work Requests Work?

Modified on Wed, 12 May 2021 at 08:32 AM


Here's a brief explainer on how a work request works

  1. You submit your work request with as much info as possible. (We recommend using a loom video).

  2. If everything we need is in the request (ex: instructions, credentials, graphics, copy, etc) we'll convert your request into a task and the countdown for delivery begins.  If the task is missing information or unclear, a follow up message will be sent to receive that info.

  3. We'll deliver your 1st draft within the expected timeframe as a "task" in your project.  If everything is good, you'll have the option to click "Approve".  If task is approved, a job queue spot is open for the next job.  


Notes:

  • Cut off time for work requests are 12:00 PM EST on business days only.  If a request is made after the cut off time, it'll be considered as delivered the following business day.

  • Depending on the monthly plan you're on determines how many active jobs can be open in the job queue.


Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons

Feedback sent

We appreciate your effort and will try to fix the article